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PRIVACY POLICY
Privacy Policy:
Effective Date: 22 Jun 2026
Last Updated: 22 Jun 2026
This Privacy Policy describes how MOODAAZ ("we", "our", "us"), a brand owned and operated by Fynzon Tech India Private Limited, collects, uses, stores, processes and protects your personal information.
By using the Website, you consent to the collection and processing of your information in accordance with this Privacy Policy.
  1. INFORMATION WE COLLECT
    Personal Information
    We may collect:
    • Name
    • Mobile Number
    • Email Address
    • Billing Address
    • Shipping Address
    • Date of Birth (if voluntarily provided)
    • Communication preferences
    Transaction Information
    • Order history
    • Payment details through authorized gateways
    • Refund information
    Transaction Information
    • IP address
    • Device information
    • Browser type
    • Cookies
    • Operating system
    • Location data
    • Website activity and usage patterns
  2. PURPOSE OF COLLECTION
    Personal Information
    Information may be used for:
    • Processing orders
    • Delivering products
    • Customer support
    • Managing returns and refunds
    • Improving user experience
    • Fraud prevention
    • Analytics
    • Promotional communications
    • Compliance with legal obligations
  3. PAYMENT INFORMATION
    Payments are processed through secure third-party payment gateways.
    MOODAAZ does not store:
    • Credit card details
    • Debit card details
    • CVV numbers
    • Internet banking passwords
  4. SHARING OF INFORMATION
    Information may be shared with:
    Logistics Partners
    For order delivery and tracking.
    Payment Processors
    For processing transactions.
    Service Providers
    Including:
    • Credit card details
    • Debit card details
    • CVV numbers
    • Internet banking passwords
    Government Authorities
    Where disclosure is required under law.
    We do not sell customer information.
  5. MARKETING COMMUNICATIONS
    Customers may receive:
    • Order updates
    • Delivery notifications
    • Promotional emails
    • WhatsApp notifications
    • SMS alerts
    Users may opt out from marketing communications at any time.
  6. COOKIES
    Cookies are used to:
    • Enhance browsing experience
    • Store preferences
    • Analyse website traffic
    • Improve recommendations
    Users may disable cookies through browser settings.
  7. DATA SECURITY
    We employ commercially reasonable safeguards including:
    • Encryption
    • Secure servers
    • Restricted access
    • Firewalls
    • Authentication mechanisms
    However, no electronic transmission is completely secure.
  8. DATA RETENTION
    Information may be retained for:
    • Order management
    • Taxation and accounting requirements
    • Legal obligations
    • Fraud prevention
    • Dispute resolution
  9. YOUR RIGHTS
    You may request:
    • Access to information
    • Correction of inaccurate information
    • Deletion of information (subject to legal obligations)
    • Withdrawal of marketing consent
  10. CHILDREN'S PRIVACY
    Our services are not intended for individuals below 18 years of age.
  11. POLICY UPDATES
    MOODAAZ reserves the right to amend this Privacy Policy without prior notice.
  12. CONTACT DETAILS
    Fynzon Tech India Private Limited
    Unit 223, 10 Biz Park, Viman Nagar,
    Pune – 411014, Maharashtra, India
    Email: info@moodaaz.com