SHIPPING & DELIVERY POLICY
Shipping & Delivery Policy:
Effective Date: 22 Jun 2026
Last Updated: 22 Jun 2026
- ORDER PROCESSINGOrders are generally processed within 24–48 hours after successful confirmation.
Orders placed on weekends or holidays may be processed on the next business day. - DELIVERY TIMELINESWithin IndiaEstimated delivery: 3–7 business daysInternational OrdersEstimated delivery: 7–15 business daysDelivery timelines are estimates only.
- SHIPPING CHARGESShipping charges, if any, shall be displayed during checkout.
MOODAAZ reserves the right to revise shipping charges. - TRACKING INFORMATIONTracking details may be provided through:
- SMS
- DELIVERY DELAYSDelays may occur due to:
- Weather conditions
- Public holidays
- Transport disruptions
- Force majeure events.
Such delays shall not create liability against MOODAAZ. - INCORRECT ADDRESSCustomers are responsible for providing accurate shipping details.
Additional charges arising from incorrect addresses may be borne by the customer. - UNDELIVERED ORDERSOrders returned because of:
- Wrong address
- Unavailability of recipient
- Refusal of delivery
may attract additional shipping charges. - INTERNATIONAL DUTIESCustomers shall bear customs duties and import taxes applicable in their country.