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TERMS AND CONDITIONS
Terms and conditions:
Effective Date: 22 Jun 2026
Last Updated: 22 Jun 2026
These Terms and Conditions ("Terms") govern your access to and use of the website, products and services offered under the brand MOODAAZ, owned and operated by Fynzon Tech India Private Limited, having its registered office at Unit 223, 10 Biz Park, Viman Nagar, Pune – 411014, Maharashtra, India ("Company", "MOODAAZ", "we", "our", "us").
By accessing, browsing or using the Website and/or placing an order, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, Return, Exchange & Refund Policy, Cancellation Policy and other applicable policies.
  1. DEFINITIONS
    Unless the context otherwise requires:
    • "Customer", "User", "You" and "Your" refer to any person accessing or using the Website.
    • "Website" means www.moodaaz.com and associated mobile applications.
    • "Products" means apparel, clothing and related fashion merchandise sold under the MOODAAZ brand.
    • "Order" means a request placed by a customer to purchase Products.
    • "Content" means all text, graphics, images, logos, videos, trademarks and material displayed on the Website.
  2. ELIGIBILITY
    By using the Website, you represent that:
    • You are at least 18 years old or are accessing the Website under the supervision of a parent or legal guardian.
    • You possess legal capacity to enter into binding contracts.
    • Information furnished by you is accurate and complete.
  3. ACCOUNT REGISTRATION
    Customers may create an account for placing orders.
    You are responsible for:
    • Maintaining confidentiality of login credentials.
    • Restricting access to your account.
    • All activities conducted under your account.
    MOODAAZ reserves the right to suspend or terminate accounts suspected of fraud, abuse or misuse.
  4. PRODUCT INFORMATION
    We strive to display product images and descriptions accurately.
    However:
    Colour Variation
    Actual colours may vary slightly due to:
    • Screen settings
    • Photography
    • Lighting conditions
    Such variations shall not constitute a defect.
    Size Variation
    Measurements may vary by ±1 inch.
    Customers are advised to refer to the size chart before placing orders.
    Fabric Characteristics
    Minor variations in:
    • Texture
    • Stitching
    • Printing
    • Shade
    are inherent characteristics and shall not be considered manufacturing defects.
  5. PRICING
    All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
    MOODAAZ reserves the right to:
    • Modify prices
    • Correct pricing errors
    • Change promotional offers
    • Discontinue products without notice
  6. ORDER ACCEPTANCE
    Placement of an order constitutes an offer to purchase.
    MOODAAZ reserves the right to:
    • Refuse or cancel orders
    • Limit quantities
    • Reject suspicious transactions
    • Cancel orders because of stock unavailability or pricing errors
    Order confirmation does not guarantee acceptance.
  7. PAYMENT
    Payments may be made through:
    • Credit cards
    • Debit cards
    • UPI
    • Net Banking
    • Wallets
    • Cash on Delivery (where available).
    MOODAAZ does not store card information.
    Payments are processed through authorized third-party gateways.
  8. SHIPPING
    Products are delivered through logistics partners.
    Delivery timelines are estimates only and may vary due to:
    • Weather conditions
    • Public holidays
    • Strikes
    • Force majeure events
    • Courier disruptions.
    Risk and title in Products pass to the customer upon delivery.
  9. CANCELLATION
    Orders may be cancelled before dispatch.
    Once dispatched, cancellation requests may not be entertained and shall be governed by the Return and Refund Policy. MOODAAZ reserves the right to cancel orders due to:
    • Pricing errors
    • Product unavailability
    • Suspected fraud
    • Technical issues.
  10. RETURNS AND EXCHANGES
    Returns and exchanges are governed by the Return, Exchange & Refund Policy.
    Returned Products must:
    • Be unused
    • Be unwashed
    • Contain original tags
    • Be in saleable condition.
    Products showing:
    • Perfume smell
    • Makeup stains
    • Washing
    • Alteration
    • Signs of wear
    may be rejected.
  11. PROMOTIONAL OFFERS
    Promotional schemes and discount codes:
    • Are non-transferable
    • Cannot be exchanged for cash
    • May be withdrawn without notice
    • Are subject to additional conditions.
    MOODAAZ reserves the right to cancel offers in case of misuse.
  12. INTELLECTUAL PROPERTY
    All rights relating to:
    • MOODAAZ brand
    • Logos
    • Product images
    • Website design
    • Graphics
    • Text
    • Videos
    • Catalogues
    are owned exclusively by Fynzon Tech India Private Limited.
    No content may be copied, reproduced or commercially exploited without written permission.
  13. USER CONTENT
    By submitting reviews, photographs or testimonials, you grant MOODAAZ a perpetual, royalty-free, worldwide licence to use such content for marketing and promotional purposes.
  14. PROHIBITED ACTIVITIES
    Users shall not:
    • Use the Website unlawfully
    • Upload malicious software
    • Attempt unauthorized access
    • Interfere with operations
    • Use bots or scraping tools
    • Reproduce website content
  15. DISCLAIMER
    Products are provided on an "as available" basis.
    MOODAAZ does not warrant:
    • Uninterrupted website availability
    • Error-free operation
    • Compatibility with all devices
  16. LIMITATION OF LIABILITY
    To the maximum extent permitted under applicable law, MOODAAZ and Fynzon Tech India Private Limited shall not be liable for:
    • Indirect losses
    • Consequential damages
    • Loss of profits
    • Loss of business opportunities
    • Delays beyond reasonable control.
    In any event, the aggregate liability shall not exceed the amount paid for the relevant Product.
  17. FORCE MAJEURE
    MOODAAZ shall not be liable for failure to perform obligations caused by:
    • Floods
    • Earthquakes
    • Fire
    • Pandemic
    • Government actions
    • Internet outages
    • Transportation disruptions.
  18. INDEMNITY
    You agree to indemnify and hold harmless MOODAAZ, Fynzon Tech India Private Limited, its directors, officers and employees from claims arising from:
    • Violation of these Terms
    • Misuse of the Website
    • Breach of law
    • Infringement of third-party rights.
  19. GOVERNING LAW
    These Terms shall be governed by the laws of India.
  20. JURISDICTION
    All disputes shall be subject to the exclusive jurisdiction of courts situated at Pune, Maharashtra.
  21. CONTACT DETAILS
    MOODAAZ
    A Brand Owned and Operated by Fynzon Tech India Private Limited
    Registered Office:
    Unit 223, 10 Biz Park,
    Viman Nagar, Pune – 411014,
    Maharashtra, India
    Email: info@moodaaz.com